Benefits FAQs

How do I enroll in Benefits?

You are eligible for Benefits the 1st day following your first full month of service.

To enroll for your benefits elections, please complete your enrollment here:

Visit the the Benefits Connect Website:
https://enroll.benefitsconnect.net/vivid

Username: First six letters of last name, first letter of first name, last four digits of your social security number (example jsmith1234)

Password: Your social security number (no dashes) (example 234567890)

For questions, please contact Carmen Jeter at carmen.jeter@vividimpact.com or 502-323-5314.

Please make sure you enroll no later than the last day of the month you are eligible.
If you are eligible May 1st, enroll no later than May 31st.

How to I see if my provider is in network?

Preferred: Enter your Member ID

Basic search as a guest